Spare parts for forklift trucks

The cost of a forklift standing still is not the cost of the part. A machine that fails on the morning shift blocks a loading bay, leaves a driver idle, pushes a despatch into tomorrow and breaks a promise made to a customer. So the important question about a spare part is not what it costs, but when it will be in your hands and whether it is the right part at all.

A large share of forklift parts sold in the regional market arrives in unmarked packaging with no traceable origin. For an O-ring or a filter that may be tolerable; for a brake cylinder, a mast chain, a fork arm or a hydraulic hose it is not — those are safety-critical items, and the consequences of a failure are not limited to the machine. DepoHub's parts service closes exactly those two gaps: parts with documented origin, and a lead time you can plan around.

Why a part's origin matters more than its price

In practice, forklift parts fall into three groups.

• Safety-critical items. Mast chains, fork arms, the braking system, steering components, hydraulic hoses, lift cylinder seals and the valves that prevent an uncontrolled load descent. Here only a genuine part or a documented equivalent is acceptable. Whatever you save is trivial next to the cost of a single incident.
• Wear and consumable items. Filters, oils, brake linings, tyres, battery water and terminals. These are replaced to a plan, and this is where holding your own stock genuinely saves money.
• Rare and structural components. Transmission assemblies, controllers, mast profiles. Rarely replaced, but with the longest lead times — and often the items that decide whether a machine is worth keeping at all.

The distinction looks obvious, yet the decision is frequently made the other way round: the consumable is bought genuine while the safety-critical item is replaced with whatever the market offered. When we take an order we say plainly which group a part belongs to, and we will not supply an unsuitable answer.

What we supply

Toyota genuine parts

Genuine parts for Toyota warehouse equipment are ordered from the European central warehouse: mast and lift assemblies, transmission, hydraulics, electrical and control components, cabin and guarding parts. Every part is selected from the catalogue against the machine's serial number — the model designation alone is not enough, because configurations change within a model across build years.

Wear parts held in Baku

The fastest-moving lines are held locally, so the wait becomes a delivery time rather than an order lead time:

• air, oil, fuel and hydraulic filters;
• engine and hydraulic oils, transmission fluids, coolant;
• brake linings, brake fluid, wheel cylinders;
• press-on band and pneumatic tyres in the main sizes;
• mast rollers, chains and chain pins, fork locking pins;
• battery terminals, connectors and cable lugs;
• lighting, warning devices, beacons and mirrors.

Parts for other makes

A warehouse fleet is rarely a single brand. Alongside Toyota we supply parts for other widely used makes — genuine or documented equivalents, with the choice stated explicitly. If the only thing available for a given line is a part of unverified origin, we say so and leave the decision to you; we never substitute quietly.

How the right part is identified

A wrongly shipped part is a lost day. Identification therefore happens before the order, and we need:

1. The machine serial number — usually on a data plate behind the mast or on the chassis. This is the single most important input.
2. Model designation and build year — on the same plate.
3. A photograph of the removed part — with any number visible if possible; the codes cast or stamped on a part often settle the question immediately.
4. A description of the fault — sometimes the part that needs replacing is not the one the customer points at but the one next to it.

With that information the part can be identified unambiguously, and we confirm the number with you before despatch.

Wear limits: when replacement is already overdue

When a part should be replaced is a question of measurement, not opinion. Four items are left too long more often than any others.

• Mast chains. Chains stretch in service. Once elongation measured across twenty links exceeds the nominal length by two to three per cent, the chain is replaced — always as a pair, never singly. An unlubricated chain reaches that limit considerably sooner than expected, and the moment of failure gives no warning.
• Fork arms. A fork is withdrawn from service when blade thickness at the heel has worn by ten per cent from nominal. The same applies to a crack at the heel, permanent set, or an angle between blade and shank more than three degrees away from the original. Forks are not repaired by welding — that prohibition is unambiguous in industry practice.
• Tyres. On press-on bands the reference is the manufacturer's wear indicator; on pneumatics it is minimum tread depth. A worn or debonded band upsets machine stability and mast verticality, and lift accuracy goes with it.
• Hydraulic hoses. Hoses are changed on condition and age rather than appearance: surface cracking, blistering, weeping at the crimp and elapsed time since the date of manufacture all count. A hose that bursts under pressure does not only stop the machine.

We measure these limits at each planned service, record them on the report, and tell you the approximate date of the next replacement in advance — so the part is already in stock on the day it is needed.

Availability and lead times

For lines held in Baku: same or next working day within Baku, Sumqayit and Absheron once the order is confirmed, and one to two working days to the regions by carrier. Standard lines ordered from the European central warehouse normally take three to seven working days; special orders and rare items take seven to fourteen working days. Certain parts for discontinued machines can take longer — in those cases we confirm the lead time in writing before accepting the order and set out any available alternative.

Express shipping is available for urgent situations; the additional cost appears as its own line in the quotation, as a firm figure rather than an estimate.

Warranty and returns

Genuine parts carry the manufacturer's warranty. Where our service team carried out the installation, the warranty covers both the part and the labour; where your own staff fitted it, the warranty is limited to the part itself. Parts in unopened, undamaged packaging can be returned within the agreed period after despatch; items brought in against a specific order and electrical components cannot be returned — that is the manufacturer's condition rather than ours, and it is stated before the order is placed.

For fleet customers

For customers running five machines or more we build a critical spares list: which lines are worth holding on your site, and which on ours, based on machine age, running hours and the cost of downtime. The list is reviewed annually and typically removes most of the expensive stoppages. Combined with a planned maintenance contract, consumables are kitted in advance and arrive ready for each service visit.

What drives the price

Price depends on the part group (genuine or documented equivalent), availability (local stock or order), shipping method and order volume. Fleet customers who buy regularly get fixed rates under an annual agreement. Every price is issued as a written quotation in response to your enquiry, stating the part number, its origin, the lead time and the warranty.

Next step

Send us the machine serial number and a description of the part you need, and we will confirm the part number, price and lead time. Request a quote or get in touch.

If you need the part fitted as well, see forklift service and maintenance. If the repair will take time, forklift rental covers the gap. And if the machine itself has reached the end of its economic life, look at forklifts and warehouse trucks.